Swindon Homes Direct Swindon Reviews
After several years of using Swindon Homes Direct to manage our property, it became a challenge to deal with them when moving back into the house. The person who deals with their rental properties is impossible to work with and they seem to favour the tenant rather than the property owner.
We then had contractors who also said they were extremely unprofessional when they tried to deal with them.
21-04-15
Tags:
Direct, Homes, House, Rent, Swindon
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Whilst living in a property let by swindon homes, we informed them of a few maintenance issues these were:
Mould in EVERY room of property during winter and lack of ventilation, there reply was to open the windows even though it was winter including whilst having a shower...... I dont think they would do the same.
Heaters needed fixing each winter as they kept breaking, it took 3 weeks to get fixed as the landlord was on holiday and swindon homes "couldnt" use there own electrition. It was that cold, we could see our own breath.
Water tank broke down and we were told technically we had hot water due to havin an electric shower which heated the water, and when I asked how I was meant to wash up, they say "its not too hard to boil a kettle"
Also had rats for months with no urgency to resolve the problem, we had to pay for a professional to come and get rid of them.
And finally the main door lock was broken and we fixed that as no one seemed to care.........
If u choose to rent / buy from this agency, you must be mad
25-03-14
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Very poor service.
Whilst living in a house rented by swindon homes direct. They instructed a workman to complete some jobs within the house. They gave him a key yet did not inform me of thus. I returned home from work thinking I had been burgled.
Emailed an official complaint to Swindon Homes Direct and did not even get an acknowledgement of them recieving the complaint, let alone an apology.
Would never recommend them, or choose to use them in the future.
22-03-14
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