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Useless customer service. My husband has an account at Hsbc, I wanted to open a personal account as well, so i needed a proof of adress. We brought (like said on the website) 4 documents with proof of adress, telephone bill, waterbill etc. And this blond lady said us it wasn’t enough and she couldn’t care less about a current accountholder AND a ‘new customer’ opening an account. She send us to the door as soon as possible. Not coming back and deleting the other bankaccount. Lost a NEW customer AND an EX accountholder.

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