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I was very disappointed. I went for a Japanese manicure which I'd read about in the Guardian and online. What I'd read led me to expect an exfoliating hand mask, an intensive hand massage and attention to my cuticles followed by buffing of the nails and three applications of paste and powder. What I got, after removal of my existing shellac, was buffing and one application of paste and powder. That was it! No mask, no massage and cuticle removal. It took about thirty minutes and yet I was charged more than my regular nail technician charges for shellac which takes over an hour.

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